All prices are in New Zealand dollars and include
Postage and packaging
shipping New Zealand wide. All deliveries require signature of the
recipient and are mostly made during business hours. Please note down
any special delivery instructions in the shopping cart. Products will
only be sent once payment has cleared which may be a few business days
if paying by cheque.
Unfortunately, we are not able to ship outside of New Zealand at this time.
We accept New Zealand cheques, bank transfer and
Visa and MasterCard.
Cheques: All cheques should be made payable
to "Totara Marketing (2009) Ltd"
Please post with a copy of your order to:
Totara Marketing (2009) Ltd
PO Box 58055
Bank Transfer: This option is available on
the shopping cart and we will email you bank account details on
completion of your order.
Order details are sent over a Secure Server for your protection. You
may also phone us with your credit card details.
Products may be returned provided they are in original condition and
packaging. Please note you will be responsible for any freight costs
back to our warehouse. A 15% restocking fee is charged for all returns.
We will of course uphold our obligations under the Consumer Guarantee's
We are committed to ensuring the privacy of our
visitors and customers. Under no circumstances will our visitors or
customers data including email addresses etc be given to any third
We are fully dedicated to the complete privacy of
all customer information. For customers purchasing goods through Totara
Marketing (2009) Ltd the required purchase information is guaranteed to
remain confidential. Under no circumstances will we sell or share your
personal information with a third party that is not directly involved
with your transaction.
If you have any questions about this
security/privacy statement or the practices of this site, please
Security and encryption
Our order processing system only accepts
information from secure browsers. These browsers encrypt the
information they send using a networking protocol called Secure Sockets
Layer (SSL) which scrambles the data to prevent anyone who may
intercept the information from reading it. The entire order processing
session - customer information, addresses, purchase selections, and
credit card information is protected in transit over the Internet by
the SSL technology. Thus, before customer information ever leaves their
computer, it is encrypted and protected by our security measures.